As per the law, it is mandatory for every workplace to have an Internal Complaints Committee (ICC) that would a critical role in prevention, prohibition and redressal of sexual harassment at the workplace. The ICC has a responsibility to establish an effective internal complaints procedure, where:

• Assurance that no victimisation will result from making a complaint
• Procedure is well documented, available and in accessible formats
• Members who manage complaints are well trained
• Assistance is provided in the form of language interpreters as needed for parties to a complaint
• Ensuring the process is confidential, independent and based on principles of natural justice
• Ensuring the process has clear timelines
• All conflicts of interest are managed appropriately