• The complaint register is maintained at office of school.
• The issues are entered in complaint book by the individuals.
• The complaints are addressed by the committee members on daily and weekly basis.
• The experts are assigned the task and monitored for completion of the same.
• The unresolved issues are brought to notice of Head of the School and follow up of the same is done by committee members.
• The quotations for Annual Maintenance Contract are discussed and finalized as per the suggestions by Head of the School.