● On receipt of complaint / grievance, Grievance Committee shall segregate the complaint, discuss with the concerned committee and thereafter direct the said complaint to the respective committee
● The concerned committee shall investigate the cases directly
● If required, a hearing with the complainant or clarification from the concerned may be taken.
● The complainant shall be informed about the action taken by the committee.
● The complaint in any case shall be resolved within 15 days of its receipt.
● Complaints of general nature such as the following shall be considered by this committee and resolved accordingly.
● College fee related issues
● Issues related to general Infrastructure facilities
● Grievances related to internal marks and academic performance
● Issues related to teacher – student relationship